NEED TO RETURN OR EXCHANGE AN ITEM?

At The Arabella Rose Company, we want you to have the best shopping experience ever!

If for any reason, you are not fully satisfied with your purchase, you can return your item for a full refund within 14 days.

You simply need to contact us before sending the item back so that we can process the refund and confirm the relevant warehouse address for that item.

Unfortunately, we cannot accept returned items that were sent back to the wrong return address or that were not processed by us prior to being returned. 

Please Note:

  • All returned items must be unworn, unwashed, and returned in their original condition. The original tag must still be attached.
  • Shipping and handling charges are non-refundable when returned for a refund/exchange.


EASY RETURNS:
Need to make a return? Email us at returns@arabellarose.co 

 

RETURN PROCESS:
  1. Email us to return your item.
  2. Ship back your order directly to our manufacture's warehouse. We will let you know the address to send it to, this depends on which item you wish to return.
  3. Please allow 14 business days for your return to be processed. Once your return is processed, you will receive an email confirmation.